Review generation & Google review requests

How it works

• After a job, you tap once (or it's triggered automatically) and the customer gets a review request by text.
• If they forget, they get a friendly reminder.
• Later, timed messages invite customers back and encourage them to tell friends.

Review reactivation

If you have a list of past customers, a one-time campaign can invite them to share a review — often the fastest way to build up your Google reviews. Texts go only to customers who have agreed to hear from you, and every message includes an easy way to opt out.

Doing it the right way

Every customer is asked the same way, with no incentives for reviews and no filtering out unhappy customers, in line with Google's policies.

Pricing

Included in the Main Street Package ($499 to start, then $349/mo).

What's included

• Automatic review request by text after each job
• One-tap link straight to your Google review form
• A friendly reminder if the customer hasn't left a review
• A one-time review reactivation campaign for past customers
• Repeat-customer and word-of-mouth nudges on a schedule you choose
• Help writing replies to reviews
• Monthly plain-English report on requests sent and reviews received

How setup works

1. Free Website & Google Business Profile Audit. A look at your current reviews and how you collect them today, plus a check that your Google review link works properly.
2. Build and test. Request and reminder messages are written with you and connected to how you finish jobs, and a reactivation list is prepared from your past customers.
3. Go live and tune. Requests start going out, the reactivation campaign runs, and timing and wording are adjusted as reviews come in.

Who it's for

Businesses where a customer's decision depends on reviews: plumbers, HVAC and electrical contractors, landscapers, roofers and painters, salons, auto repair shops, and pet groomers. If customers often tell you they're happy but your review count doesn't show it, this helps close that gap.